Returns & Cancellations

Returns & Cancellations

You can return your items within 14 days of when you received them. Fill in the form below and we’ll send you a returns form with a reference number. ​
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Please note, we can only refund postage costs on returned items if there was a fault in the item itself. In all other cases (such as if you’d like a different size, material, or colour), you’ll need to cover the return postage costs. ​
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We advise that you return products using a signed-for-service or trackable courier, just to be safe. ​
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Make sure you include the returns form with your delivery, so we can avoid any unnecessary delays in sorting out your refund after we’ve inspected your returned item(s). ​
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Returns address: ​
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VGroup International​
Units 1-7 Erica Road​
Stacey Bushes​
Milton Keynes​
MK12 6HS​
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Need to get in touch? You can use our online chat here, or email greenflagshop@vgroupinternational.com.