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*Free Delivery over £50*
*Free Delivery over £50*

Returns & Cancellations

Returns & Cancellations

You can return your items within 14 days of when you received them. Fill in the form below and we’ll send you a returns form with a reference number. 
Please note, we can only refund postage costs on returned items if there was a fault in the item itself. In all other cases (such as if you’d like a different size, material, or colour), you’ll need to cover the return postage costs. 
We advise that you return products using a signed-for-service or trackable courier, just to be safe. 
Make sure you include the returns form with your delivery, so we can avoid any unnecessary delays in sorting out your refund after we’ve inspected your returned item(s). 
Returns address: 
VGroup International
Units 1-7 Erica Road
Stacey Bushes
Milton Keynes
MK12 6HS
Need to get in touch? You can use our online chat here, or email greenflagshop@vgroupinternational.com.