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What to do if you breakdown on a motorway

Motorways are safe to drive on but can be dangerous places to break down. Our Green Flag Roadside Assistance Kits will give you plenty of useful items to help keep you safe, but there are still some important things you need to remember.

Pull to the left as soon as there’s a hint of trouble. 
Pull onto the hard shoulder and use this to slow to a halt. Be careful not to run over any debris and as you come to a stop, switch your hazard lights on.

Never try to fix your vehicle yourself.
Whatever the problem with your car, you should never attempt to mend it yourself. Even Green Flag’s trained professionals will move a car to a safer area before doing even the simplest of fixes, such as filling a vehicle with fuel. 

Turn your wheels towards the verge.
When your car is safe and stationary,turn the front wheels towards the verge. If your car is shunted by another vehicle, this will ensure it moves away from the carriageway rather than into it. 

If it’s dark or visibility is poor, turn your sidelights on as well.

Get everyone out of the car.
Leave the car through the left-hand doors (or if you’re driving on the other side of the road, use the right-hand side) and move away from the vehicle. 

Stand behind the crash barrier if there is one or if it’s possible, move up the verge. If you have children with you make sure they’re being looked after by a responsible adult. Keep pets in the car; they may get spooked and run onto the carriageway.

Don’t display your red warning triangle.
With fast-moving traffic the risks far outweigh the benefits of doing this. So keep that triangle in your vehicle. 

Call or use the app for help. 
As soon as you can, get our help using the Green Flag app, or call us on 0800 400 600. Alternatively, you can contact the Highways Agency national switchboard on 0300 123 5000 from 07:00 to 19:00.